At ZEMAT GLOBAL, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you engage with our services, which include Solar Energy Solutions, Electrical Lighting Services, and Industrial Automation.

1. Information We Collect

We may collect personal and technical data when you:

  • Request a quote or consultation

  • Fill out forms on our website or mobile platform

  • Contact our customer support

  • Interact with us via email, phone, or social media

Types of information we collect:

  • Personal Information: Name, phone number, email address, company name, billing address

  • Project Details: Site location, energy requirements, installation preferences

  • Technical Data: IP address, browser type, device information

  • Payment Information: (Only if processing transactions; handled securely through third-party processors)

2. How We Use Your Information

We use your information to:

  • Provide and manage our services (solar, lighting, and automation projects)

  • Respond to your inquiries and customer support needs

  • Send project updates, invoices, and technical documentation

  • Improve our website, services, and user experience

  • Comply with legal obligations and protect our business interests

3. Information Sharing

We do not sell your personal data. We may share your information with:

  • Trusted third-party service providers (e.g., installers, technicians, payment processors)

  • Legal authorities if required by law

  • Partners or subcontractors solely for fulfilling contractual obligations related to your project

All third parties are required to uphold data protection standards.

4. Data Security

We implement industry-standard safeguards to:

  • Prevent unauthorized access

  • Protect against loss or misuse of information

  • Ensure confidentiality of project-related data

Access to personal information is restricted to authorized personnel only.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Withdraw consent at any time

  • Request a copy of your stored data

  • Opt out of marketing communications

To exercise any of these rights, contact us at contact@zematglobal.com

6. Cookies and Analytics

We may use cookies and analytics tools to:

  • Understand how visitors use our site

  • Improve user experience and website functionality

You can control cookie preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.